Our Terms & Conditions

By accessing and using our website, you agree to comply with the following terms. These are designed to ensure a smooth and fair experience for all our users:

1. Use of Website: You must be 18 years or older to access and use this website. Unauthorized use or misuse is strictly prohibited.
2. Orders & Payment: All orders are to be placed through our website using valid payment methods. Orders are confirmed only after successful payment.
3. Product Availability: Product prices and availability are subject to change without prior notice. We reserve the right to cancel or modify orders based on stock or other conditions.
4. Shipping & Delivery: Products are shipped pan-India using third-party logistics. While we aim for timely delivery, we are not responsible for delays beyond our control.
5. Returns & Refunds: Please refer to our Return & Exchange Policy for details on return eligibility and timelines.
6. Subscription Plans: Subscriptions are billed based on the selected frequency and can be paused or canceled up to 48 hours before the next dispatch.
7. Promotional Codes: Discount codes are applicable only for specific products and time frames. Only one promo code can be used per order.
8. Intellectual Property: All content, logos, and designs are the property of Okiru Coffee Operative and may not be reused without permission.
9. Liability Limitation: Okiru Coffee Operative shall not be liable for any indirect or incidental damages arising from the use of our website or products.
10. Governing Law: These terms are governed by the laws of India. Any disputes will fall under the jurisdiction of Chandigarh courts.

For any queries or concerns, feel free to write to us at support@okiru.in. We're here to help!